Download
Purchase
Documentation
FAQ
Support
Download
Purchase
Documentation
FAQ
Support
Support
What is your inquiry about?
- select type of inquiry -
Pre-sale question
Bug report
E-mail delivery issue
File upload issue
Feature request
Feedback or other issue
- select type of inquiry -
Required
Required
Please read the FAQ:
Why is my form not sending emails?
Most likely your solution is listed there.
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Please read the FAQ:
Why do I get an error message when uploading a file?
Most likely your solution is listed there.
[{"field":"{type}","logic":"contains","value":"file","and_method":"","field_and":"","logic_and":"","value_and":""}]
I confirm that I read and searched both the
FAQ
and
Documentation
and that I couldn't find my solution in there.
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Please read the FAQ and Documentation before you ask for support!
Please read the FAQ and Documentation before you ask for support!
I confirm that the issue is happening on a clean WordPress installation with only Super Forms (latest version) installed, and any cache / minifying disabled, and the default WordPress theme
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Before creating a ticket, test the issue on a clean installation of WordPress
Before creating a ticket, test the issue on a clean installation of WordPress
If we require access to WordPress, FTP or Database you can choose and provide them below:
WordPress access
FTP access
Database access
Field is required!
Field is required!
WP login details:
Field is required!
Field is required!
Login URL (e.g: https://domain.com/wp-admin/)
Enter a valid WordPress login URL!
Enter a valid WordPress login URL!
Admin username
Enter the admin username
Enter the admin username
Admin password
Enter the admin password
Enter the admin password
[{"field":"{access}","logic":"contains","value":"wp","and_method":"","field_and":"","logic_and":"","value_and":""}]
FTP login details:
Field is required!
Field is required!
FTP host/IP
Enter the FTP host/IP
Enter the FTP host/IP
FTP username
Enter the FTP username
Enter the FTP username
FTP password
Enter the FTP password
Enter the FTP password
[{"field":"{access}","logic":"contains","value":"ftp","and_method":"","field_and":"","logic_and":"","value_and":""}]
Database login details:
Field is required!
Field is required!
Database login URL
Enter the URL where we can login to the database
Enter the URL where we can login to the database
Database username
Enter the database username
Enter the database username
Database password
Enter the database password
Enter the database password
[{"field":"{access}","logic":"contains","value":"db","and_method":"","field_and":"","logic_and":"","value_and":""}]
I confirm that the provided login details are from a test (staging) website and that I give my consent to the support team to disable plugins and themes if they feel necessary to do so during debugging. I also consent that the support team cannot be held responsible for any possible data loss or malfunctioning of the website.
[{"field":"{access}","logic":"not_equal","value":"","and_method":"","field_and":"","logic_and":"","value_and":""}]
Please give us your consent
Please give us your consent
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Subject of inquiry
Subject
Enter a subject!
Enter a subject!
Description (as detailed as possible)
Provide us with any important information such as URL, Form ID, and any steps to reproduce any possible issues you are facing.
Enter a description!
Enter a description!
If needed you can upload an export of your form, or any images that describes your issue(s)
You can export your form by editing your form and going to "Form Settings > Export & Import > Export".
Allowed file types: jpg, png, pdf, doc, docx, html, txt
Upload files...
Field is required!
Field is required!
Your primary E-mail address so we can get in touch:
Primary E-mail address
We need your E-mail address in order to get in touch!
We need your E-mail address in order to get in touch!
Create Ticket
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